2nd & 3rd line support - ClientOps

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Request ID: 23-02-8657
Published: 13.02.2023

For our customer in the energy sector we are looking for two (2) experienced PC client consultants to join our Operations teams with special responsibility for PC clients. The task will span from 2nd and 3rd line support to PC client hardware and image management. Further task will be client application support and management, patching, reporting and general management of the PC client platform. Management of the PC platform to follow strategies and roadmaps set by the EUC Architecture team.

Scope of work will be:

  • PC hardware lifecycle management.
  • Windows 10 lifecycle, design, deployment and management.
  • Application handling solution, client application deployment.
  • Client hardening and security.
  • Deployment and management tools.
  • Hardware and image test and certification
  • 2nd and 3. Line support
  • Servicing
  • Driver support
  • Reporting
  • Documentation

Skills area

  • AD & GPO
  • Windows 10
  • M365 Office Pro Plus
  • Office Template management
  • SCCM TS
  • PowerShell scripting
  • Security
  • SCCM reporting
  • Patching
  • Servicing of Windows 10 & Microsoft 365 Apps
  • Security
  • Application packaging and deployment

Nice to have

  • SCCM Infrastructure management
  • Application packaging and deployment
  • Azure AD
  • Defender
  • Intune
  • W365
  • Develop user guides
  • Symantec Endpoint Protection

All candidates need to be background checked before starting the assignment. Candidates with a documented background check (within the last 3 years) will be prioritized.

Required skills:
Windows 10 M365 Office Pro Plus PowerShell scripting SCCM TS SCCM reporting AD & GPO

Competence area

Support

Location

Oslo

Workload

100%

Languages

Norsk

Startdate

20.02.2023

Enddate

20.02.2024

Option to prolong

Apply before

19.02.2023

Contact person:
Marthon Hermansen
Sourcing Manager
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